Bestlink Privacy Policy
Introduction
At Bestlink, we are committed to safeguarding your privacy. This privacy policy outlines how we collect, use, store, and protect your personal data in compliance with the General Data Protection Regulation (GDPR).
Data Controller
Name: Bestlink Limited
Email: info@bestlink.co.uk
Phone: +44 (0)2o71329377
Address: 56-72 Market Place, Romford, RM1 3ER
Use of Data
Bestlink processes personal data as part of our services to provide flexible workspace, virtual office services, and business support solutions.
What Personal Data Do We Collect?
We may collect and process the following categories of personal data:
- Contact Information: Name, address, email address, and phone number.
- Business Information: Company name, job title, and industry.
- Payment Information: Bank account details, credit card details, and invoicing information.
- Service Information: Preferences related to workspace, office rentals, and other services.
- Communication Data: Feedback, requests, and other communication.
- Call Recordings: Calls may be monitored or recorded for quality and training purposes, held for a period not exceeding 30 days.
Legal Bases for Processing
To conduct business and comply with legal, regulatory, and contractual obligations, we rely on the following legal bases for processing personal data:
- Contractual Obligations: Establishing and maintaining contracts for services such as workspace rental, virtual office services, and invoicing.
- Consent: For direct marketing, customer surveys, and promotions.
- Legitimate Interests: Responding to inquiries, service improvement, fraud prevention, and internal record-keeping.
- Legal Compliance: Complying with regulatory and legal obligations, such as tax filings.
Automated Decision-Making
Bestlink does not use automated decision-making processes in relation to your personal data.
Data Sharing
We do not sell your personal data. We may share your data with trusted third-party service providers, including:
- Payment Processors: For billing and payments.
- IT and Security Services: For technical support and data security.
- Regulatory Bodies: As required by law for compliance.
- Business Partners: In relation to the services you’ve contracted.
Cross-Border Data Transfers
Your personal data may be stored and processed in the United Kingdom or other countries. In the event of international data transfers, we take appropriate measures to ensure that your data is protected in accordance with GDPR standards.
Data Retention
We retain your personal data only for as long as necessary to:
- Fulfil contractual obligations.
- Comply with legal requirements.
- Support business operations and service delivery.
Data that is no longer required will be securely destroyed.
Your Rights
Under GDPR, you have the right to:
- Access: Request a copy of the data we hold about you.
- Rectification: Correct any inaccurate data.
- Erasure: Request the deletion of your data where applicable.
- Object: Object to processing activities based on legitimate interest.
- Data Portability: Receive your data in a structured format.
- Withdraw Consent: Withdraw consent for marketing activities at any time.
To exercise these rights, please contact info@bestlink.co.uk.
Consequences of Failing to Provide Data
Without providing the necessary personal data, we may not be able to enter into a contractual relationship with you or offer our services effectively.
Data Security
We have implemented technical and organisational measures to protect your data from unauthorised access, misuse, or accidental loss. These measures include encryption, access control, and secure storage.
Updates to the Privacy Policy
This policy may be updated to reflect changes in our services or legal requirements. Any updates will be posted on our website.
Contact Us
For any questions or concerns regarding this privacy policy, you can reach us at:
Email: info@bestlink.co.uk
Phone: +44 (0)2071239377
Address: 56-72 Market Place, Romford, RM1 3ER
